LEASING POLICIES

Property tours will be given during office hours unless other arrangements have been made. All tours must be scheduled ahead of time. To schedule an appointment, call Frey Properties of Highland, LLC office at 618-654-3467 during office hours. Our office hours are Monday – Friday 8:30am – 5:30pm and Saturday by appointment only.

Frey Properties no longer allow pets of any kind at any location. If a pet is found or suspected to be at the location the resident will be fined and/or evicted for not complying to the rules and regulations.

Parking spaces may not be used for storage of recreational vehicles, boats, trailers, broken down vehicles, project vehicles, or snowmobiles. Parking spaces vary per building. Please see specific building information for additional parking policies.

Upon approval of an application, rental homes are temporarily held off the market upon Frey Properties of Highland, LLC receipt of the security deposit. Upon the receipt of your security deposit we will confirm your reservation in writing and guarantee that the selected rental home will not be offered to anyone else unless the reservation is cancelled within (7) business days after which time the rental home will be put back on the market. The security deposit will only be refundable if the prospective resident cancels the reservation within (7) business days of the date the Reservation Agreement was signed and not thereafter. We are not liable to the new resident if the rental home is not ready for occupancy at the requested time because of the previous occupant’s holding over or because of a reason beyond our direct control.

If you need to terminate your lease prior to your lease expiration, we require that you provide us with one month’s written notice of your intent to terminate your lease early. Rent must be paid through the one-month notice period and a lease termination fee equivalent to one and one half month’s rent will become due in full when 30 days’ notice is given. Any concessions given to the resident at the time of move-in or renewal, that were based on the term of the lease agreement must be reimbursed to Frey Properties of Highland, LLC and are payable upon the same terms as the Lease Termination Fee. Early termination of a lease will automatically forfeit any security deposit paid at the time of move in. Failure to give a full month’s notice before terminating lease will result in an additional month’s rent payable upon the same terms as the Lease Termination Fee. After inspection, if the apartment is not returned in the condition it was given, additional charges will be given to the recently vacated resident.

Time is of the essence and we do not tolerate late payments of any kind. Notification will be sent out periodically throughout the month until the balance is paid in full. Small balances owed on an account are to be paid immediately. We do not allow balances to carry over monthly and failure to pay a balance could result in resident being served with a 30-day notice to vacate the premises. Prolonged failure to make a rental payment will result in the resident being served with a 5-day notice. If Frey Properties of Highland, LLC accepts a partial rent payment from a resident, said resident is exempt from receiving a 5-day notice. Repeated failure to pay full rental balances may result in resident being served with a 30-day notice.

Lockouts: Resident will be charged $25.00 for each lockout. Lockout fee must be submitted to Frey Properties of Highland, LLC personnel before the door will be unlocked.

Resident will be charged a hauling fee of $50.00 per truck/van load for any items left at a property after it has been vacated. Items will be kept for 30 days and then disposed of.

Lock changes are $50 per lock.

Unnecessary maintenance is $65 per hour (One hour minimum)

One month (30 days) before the current lease has expired, residents are required to submit in writing their intent to vacate the residence at the end of the lease if they are not renewing the agreement. In the event that a resident fails to submit proper notification, said resident will forfeit any security deposit paid at the time of move-in. NO EXCEPTIONS! They will still be required to do a scheduled inspection with Frey Properties Staff, or can incur the $250.00 inspection fee. They will also be responsible for any additional charges necessary to get the unit in move in condition that the Frey Properties staff finds upon inspection. When the 30 days’ notice has been turned into the office, you will need to schedule with the office staff, your final inspection of the unit before you turn in the keys. Failure to complete the inspection with the staff will result in the additional inspection charge of $250.00 that you will be responsible for in addition to any charges incurred for damages or cleaning necessary to the unit to make it in re-rentable condition.

Frey Properties of Highland, LLC offers a one year (12 month) lease term. Current residents are offered the option to renew for 6 month (which will add $55.00 per month to rent) or 12 month term at the newly offered rate, as well as month-to-month leases (which will add $100.00 per month to rent).

Frey Properties shall not allow any type of smoking to be permitted inside the residential unit at any time. If residents are found to be smoking in the unit or the unit smells strongly and distinctly of smoke during any inspections or work orders, said tenant will be fined $300.00, will be responsible for any charges in relation to smoke removal, and/or evicted for not complying with the rules and regulations. If you do smoke, please smoke on the exterior of the building, away from any open windows or doors. You will be responsible for cleaning up any smoking debris left behind. Failure to do so will result in maintenance fee charges of $50/hr. minimum of one hour.

When apartment homes are not available at Frey Properties of Highland, LLC, interested prospective residents have the option to be placed on a waiting list. Prospective residents are placed on a waiting list on a first come, first served basis. To be placed on a waiting list, an applicant must complete an application for residency and submit the applicable application fee. The application will then be processed and if approved, the prospect will be put on the waiting list.

Upon approval of an application, rental homes are guaranteed to a prospective resident upon the receipt of the required security deposit (amount determined by management and based on the qualifying criteria). Upon the receipt of the required security deposit, the selected rental home will not be offered to anyone else before the prospective resident’s move-in date. Submission of the required security deposit is deemed as a serious interest in the property; therefore, once you submit the security deposit, it becomes non-refundable in the event the prospective resident chooses to forego a rental with Frey Properties of Highland, LLC. We are not liable to the new resident if the rental home is not ready for occupancy at the requested time because of the previous occupant’s holding over or because of a reason beyond our direct control, and this is not grounds for the refund of your security deposit.

Rent is due on the 1st of each and every month. If rent is received after 5:00pm on the 1st of the month, there will be a $50.00 late charge posted to residential accounts. Partial rents and post-dated checks will NOT be accepted, unless arrangements have been approved through office personnel. Returned check fee is $25.00. If the check is returned the said resident will be charged said late fee and returned check fee.

In the event that a resident does not pay a monthly rental payment, management reserves the right to deliver a 5-day notice. When the 5-day notice has expired and no attempts to make a rental payment have been made, eviction proceedings will begin. The resident is responsible for all legal fees that occur during the eviction process as well as an additional $200.00 eviction fee from Frey Properties of Highland, LLC will be the responsibility of the resident.

A cleaning fee will be applied for all residences that are not returned to Frey Properties of Highland, LLC in good condition (with consideration for normal wear and tear). There is a cleaning fee of $65 per hour.

Work orders will be completed as soon as possible, with emergency work orders taking priority.

Emergency criteria:

• Air conditioning: temperature is above 80-degrees F, if work order does not meet this standard, call it in to the office.
• Furnace: temperature is below 40-degrees F, if work order does not meet this standard, call it in to the office.
• Water leak: prolonged leakage of water can cause substantial damage to property and/or residents personal belongings
• Lock-Out: maintenance will respond as soon as possible; however, resident must have lock-out fee before services will be performed
• Other: If you are unsure whether or not it is an emergency, call the emergency line. A member of our maintenance staff can help you determine the urgency of the problem.

In the event that a problem does not meet these criteria, but a prolonging of the maintenance issue will cause harm to you or those around you, please call our emergency line. All subcontractors should have proof of insurance. If proof of insurance cannot be produced, then subcontractors will not be permitted to do work.

Upon vacating the premises, the keys and forwarding address must be left with office personnel. The resident and the Frey Properties staff will need to have inspected the property together, and the resident turns in their keys and gives forwarding address. If the resident does not comply with the inspection, they will automatically be charged a $250.00 inspection fee. The resident is required to leave the property clean and in move-in condition (with consideration for normal wear and tear). If this does not occur, necessary fees will be subtracted from the security deposit before its return. If there are any outstanding balances still owed for late fees, etc., the balance will be taken out of the deposit. If the property passes inspection and there are no outstanding balances, a full deposit will be refunded. Security Deposits will not be refunded before 30 days. The check will be made out to the name on the lease only.